Updated 3/23/2020 10:30 AM

Vios has made several changes in the past few days to accommodate the changing landscape of COVID-19. Please review the following and reach out to us if you have any questions.

Vios remains open to continue care for our in cycle patients. We are completing current IVF cycles and upcoming cycles are being postponed. In order to continue operations in the safest way, we have chosen to consolidate several of our offices and make some operational changes. Please review those changes below.

All new patient and current patient consults are continuing to be done via telemedicine. We are working hard to ensure that the COVID-19 pandemic does not delay your family building any longer than absolutely necessary.

Office closures:

  • Our Aurora, IL (Rush Copley) and St. Louis, MO (Mercy Hospital) clinics are now closed indefinitely.
  • Our Hoffman Estates, IL clinic will be open on Mondays and Thursdays for bloodwork and ultrasounds.
  • Our Glenview, IL clinic will be open on Tuesdays and Fridays for bloodwork and ultrasounds.
  • Our Wauwatosa, WI, Chicago-Wicker Park, Chicago-West Loop, Swansea, IL and O’Fallon, MO clinics are currently open Monday-Friday for bloodwork and ultrasounds. These locations may see limited availability for certain services.

Operational changes:

  • Only Vios patients with an appointment will be allowed in our offices. No children or guests will be allowed.
  • Please arrive to the clinic 5-10 minutes before your scheduled appointment time and wait in your vehicle. If you did not drive to your appointment, please stay near the clinic and at least 6 feet away from other people. One of our patient coordinators will call you when it’s time for you to enter the clinic. This will help minimize the number of patients in our clinics at any given time and we thank you for your patience.

As always, if you are feeling sick or have been exposed to someone with suspected or confirmed COVID-19, please call the office and we’ll reschedule your appointment.

Please read our full notice here: Patient and Visitor Coronavirus Notice 03.23.20


Updated 3/18/2020 9:00 AM

Vios remains open to provide fertility care for now. We will continue to use telemedicine for consults and we are ready and available to meet with you to help you continue on your fertility journey.

Your care team will review the ASRM guidelines published 3/17/2020 with you and discuss your specific situation. We recommend following the recommendations of ASRM and will give you continued guidance as we monitor the situation.

Respecting medical responsibilities along with patient autonomy and being good world citizens are all important to us at Vios. We will continue to update you as recommendations and circumstances change.

We are here for you. We will get through this together.


Updated 3/17/2020 1:00 PM

The American Society for Reproductive Medicine (ASRM) has just release new practice guidelines. We are reviewing those guidelines and will post an update here shortly.

All patients currently in treatment will be allowed to continue with their treatment. Thank you for your understanding during this difficult time. We are doing everything we can to help our patients continue their family building plans safely.


3/13/2020 11:00 AM

Vios is committed to doing our part to help slow the spread of COVID-19 in our communities while still helping our patients achieve their dreams of parenthood. We have developed several short term and long term plans to help keep our patients and employees safe while still maintaining the excellent level of care you expect from Vios.

Effective immediately, all of our employees who do not require face-to-face contact with our patients will be working from home. We feel fortunate that Vios has an infrastructure to support this sudden change but we humbly ask for your patience and understanding as we navigate this new normal.

Beginning Monday 3/16/2020, all consults will be done via phone or our HIPAA-compliant video platform Zoom to help limit the amount of people traveling to and from our clinics. Our team will be reaching out to get you the information you need for your consults. You should only come to our office if you need to have a blood draw, ultrasound or procedures like an intrauterine insemination (IUI), egg retrieval or embryo transfer.

Please read our full notice here: Patient and Visitor Coronavirus Notice 03.13.20

We ask that you please do not bring anyone with you to your appointment (spouses, children, etc). We understand that your children will likely be home from daycare or school, however, in order to maximize our risk mitigation, we need you to keep them home. If you are unable to do so, we will ask that you reschedule your appointment for a time that you have childcare.

Our ability to stay open and care for our patient population depends on each one of us. It is imperative that we keep our staff healthy so that there is no disruption to care. In the world of fertility, there are many key positions (like embryologists) that are highly specialized and not easily replaced. We are monitoring the situation closely and may need to consolidate offices to allow us to keep our doors open and staffed with non-infectious staff members.

Please do not come to our offices if you are sick or have been around anyone exhibiting symptoms of COVID-19.