6/26/19

Dear Patients,

We are excited to announce the launch of our new Artisan patient portal. This new patient portal will make communication with your care team, understanding your treatment plan, and so much more easier!

Some of the features we think you will like best are the:

  • User-friendly treatment calendar showing your IUI or IVF cycle details
  • Ability to upload documents directly to your chart – medical records, updated insurance cards, referral letters can all be easily uploaded instead of faxing or bringing in hard copies (although you can still do those too!)
  • New phone app coming Fall 2019 to the Apple App and Google Play Stores! This will give you everything related to your care at Vios right at your finger types in a secure, easy to use app.

Moving to the new portal:

The new patient portal website url is: https://patient.artisancw.com 

Patients currently in treatment at Vios will receive a set-up email the next time their care team messages them or when their next lab results are posted. The email sender is “Vios Fertility Institute” and the subject line will be, “Welcome to Vios Fertility Institute – {your home office}” and include instructions on how to set-up your account. If you have any issues setting up your new account, please contact Paige.Green@ViosFertility.com.

If you are a patient not currently in treatment, we will set-up your new Artisan portal the next time you communicate with us or initiate a new treatment cycle. If you would like to communicate with our staff sooner, give us a call and we will help you get set-up.

Viewing prior data:

To access data prior to June 19th for the Chicago and Milwaukee regions and data prior to June 26th for the St. Louis region, go to the old patient portal url: https://patientportal.viosnetwork.com/

Your current data will be accessible to you in the old portal login through September 30th. After this date, the data will only be available to your Vios care team via your medical charts. So in the meantime, save any information you’d like to have for your records. The easiest way to do this is to use Snipping Tool on Windows computers or Grab on Macs to take screen shots of the data you would like to keep.

Thank you for helping us transition to this new patient portal! We know it will better serve your needs as you navigate care with us and lead your busy lives. If you have any questions, please don’t hesitate to reach out.

XOXO,
Team Vios